Why FMS?

Improve Retention

According to National Mortgage News, 64% of all outstanding mortgages are serviced by the big five banks in the country. Most of these are your main competitors spending millions developing sophisticated cross-sell strategies to solicit mortgage borrowers for other financial products, whereby your member leaves your Credit Union. By offering mortgage solutions to your members you will be improving the retentions of your valued members.

No Solicitation

Protecting your member relations and your trust is what matters to us. We direct members back to you even when they contact our service department for information regarding products.

Retain Servicing

FMS retains the mortgage servicing, ensuring that your members remain your members – and your members will have access to a fully staffed and dedicated call center; another advantage of partnering with us.

Increase Income

Studies show it’s five to seven times more expensive to find new members than to keep existing members satisfied. By offering mortgage solutions, you will meet your members’ needs, resulting in satisfied members. With our partnership you will have the advantage of additional staff, technology, and/or facilities. Additionally, we have partnership that allows you to refer your members to us, reducing your costs while still generating income.

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